VCAIR

VoyageWorks Commercial Auto Intelligence Report (At-A-Glance)


9 Key Trends Shaping Commercial Auto

  • Leading carriers are releasing new proprietary rating plans that introduce innovation into commercial auto pricing.
  • Progressive and Travelers are widening the gap in data capabilities, leaving other carriers struggling to keep pace.
  • Carriers that fail to modernize their policy administration systems are struggling to support the rapid iteration of new pricing models.
  • Misclassification of risks is eroding underwriting profitability, as fraudulent applications secure lower premiums.
  • Modeling teams are failing to invest adequately in commercial auto, resulting in insufficient progress and rebuild timelines exceeding 12 months.
  • Insurers with robust data-sharing partnerships for pricing and claims are gaining a competitive edge.
  • The future of sustainable telematics strategies hinges on leveraging data aggregators due to the lack of standardization in data formats.
  • AI has the power to redefine claims and underwriting processes, but most carriers have yet to progress beyond experimental trials.
  • Nuclear verdicts are no longer outliers—they are a growing threat, inflating claims costs and pressuring insurers to adopt aggressive risk mitigation and legal defense tactics.
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